Job Title: Sales Assistant – Luxury Womenswear
Location: London – Luxury Department Store
Salary: £28,000 per annum + Team Commission
Job Summary:
An opportunity to join a refined, design-led womenswear brand, known for its timeless silhouettes, natural fabrics, and artisanal craftsmanship. As a Sales Assistant, you will deliver an exceptional and understated client experience. This role suits someone who values quality, discretion, and a slower-paced, consultative approach to luxury fashion retail.
Key Responsibilities:
- Greet clients with warmth and professionalism, offering a calm and attentive shopping environment.
- Provide thoughtful styling advice and guidance, rooted in a strong understanding of fabrics, shapes, and the brand's aesthetic.
- Build meaningful, long-term relationships with clients by offering consistent and personalised service.
- Maintain the visual presentation of the space to reflect a clean, minimal, and elegant environment.
- Handle garments with care, ensuring that displays are always tidy, well-presented, and aligned with brand standards.
- Support stock accuracy by following correct handling, replenishment, and storage processes.
- Use CRM tools to register client details, preferences, and follow-up opportunities.
- Assist with in-store events, private client appointments, and seasonal product changes.
- Respond to customer concerns with sensitivity and professionalism.
- Collaborate with your team and support store leadership in achieving sales and service goals.
Experience Required:
- 2–3 years of experience in luxury retail, ideally womenswear.
- A genuine interest in design, craftsmanship, and natural, high-quality materials.
- Ability to build rapport with a discerning and loyal client base.
- Calm, respectful, and service-focused approach to sales.
What's on Offer:
- £28,000 per annum + team-based commission
- Staff discount across collections
- Opportunities for growth within a respected, design-led fashion brand
- Supportive environment with ongoing training and product knowledge sessions
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