People Operations Advisor
£40-50k
Chepstow - 4 days a week (on-site)
Our client, an international research and development organisation engineering new technologies, has a fantastic opportunity for a People Operations Advisor to join their team!
The role:
- Management and administration of employee lifecycle activities and systems.
- Support the People Operations Director in management of employee relations cases, serving as advisor to employees, addressing their concerns and questions in a timely and empathetic manner, and investigating and resolving issues or grievances in compliance with company policies and applicable laws.
- Ensure the employee requests are managed effectively and that all queries are responded to within a timely manner.
- Maintain and update relevant processes, procedures and policies across the employee lifecycle and ensure effective education and communication to employees.
- Monitor relevant legislation so that policies and procedures are legally compliant.
- Work with Talent Acquisition to ensure great recruitment experience for candidates and hiring managers.
- Coordinate new hire onboarding activities and inductions.
- Manage HR data via the HRIS, HR Documentation issuing and storage processes, and employee records management.
- Payroll support: Managing provision of payroll information to the finance team in line with monthly cutoffs.
- Assisting with benefits enrolment, changes and enquiries.
- Support with employee engagement, communication and wellbeing activities.
- Support with Performance Review and Talent & Succession processes.
- Identify opportunities and implement improvements to processes or systems.
Key skills/ experience:
- Previous experience of managing administrative HR processes.
- Professional and approachable manner with an ability to work with discretion.
- Excellent administrative skills and attention to detail, with experience of using Microsoft office products especially outlook and excel.
- Previous experience in managing employee relations cases.
- Experience of accurate and timely management of HR lifecycle activities.
- Knowledge of UK employment law preferred.
- A strong working knowledge of HR best practice policies and procedures.
- Strong interpersonal and communication skills.
- CIPD qualification desirable