Are you passionate about delivering excellent customer service and have a keen eye for detail? We are seeking a dedicated Asset Finance Support Executive to join our dynamic team at Universal Business Team (UBT). If you have experience in managing pipelines, working with CRM systems, and a strong background in customer service, we want to hear from you!
About Universal Business Team (UBT):
UBT is a global consulting organisation established in 2009, supporting over 3,000 family businesses across 19 countries. We provide an unparalleled range of business advisory, coaching, consulting, and training programs. Our commitment to excellence is driven by our five strategic pillars: Household Wellbeing, Family Business Advisors, Customer First, Our People, Our Work, and Greater Good. We believe in putting our customers at the heart of everything we do and fostering a safe and rewarding work environment.
As an Asset Finance Support Executive, you will play a crucial role in our internal sales team, ensuring the smooth operation of our asset finance processes. Your responsibilities will include:
- Managing and updating the asset finance pipeline to ensure accuracy and timeliness.
- Ensuring pipeline values match the information on our Goldvision CRM system.
- Registering all correspondence on Goldvision.
- Providing exceptional customer service to the community businesses we support.
- Understanding accounts information and customer credit profiles for accurate quotes.
- Understanding funder appetites for proposals and placing project equipment appropriately.
- Liaising with customers and suppliers to gather necessary information for proposals via telephone and email communication.
- Submitting finance proposals to underwriting using funder portals.
- Facilitating relationships between suppliers, customers, and funders, keeping all parties updated throughout the project lifecycle.
Requirements
- Strong background in customer service.
- Experience with the invoicing process.
- Excellent organisational and communication skills.
- Proven experience in managing pipelines.
- Familiarity with systems/CRMs.
- Ideally, experience in asset finance or related industries.
- Detail-oriented to ensure all information is accurate and up-to-date.
Why Join Us?
- Competitive salary of £40,000 (negotiable).
- Company car or allowance.
- Free lunch.
- Comprehensive healthcare.
- Be part of a supportive and collaborative team.
- Opportunity to work with community businesses and make a meaningful impact.
- Develop your skills and knowledge in the asset finance industry.
If you are detail-oriented, customer-focused, and eager to contribute to a thriving team, apply now to become our next Asset Finance Support Executive!