Housing Options Officer
Pay rate up to £18 per hour
The Talent Crowd are recruiting for a Housing Options Officer to join a team in Bolton.
Role and responsibilities:
To deliver high quality housing options and advice to homeless households and others in housing need.
- provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance.
- assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and
- work closely with other agencies externally and internally to provide options, prevent, and relieve homelessness and to provide for other household needs.
- be required to undertake home visits for some customers to assist with the prevention of homelessness.
- excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs.
- understanding, knowledge and awareness of housing need, homelessness issues, relevant legal context and associated service provision.
- excellent casework practice and strive for best practice in support of the team and service.
- initiative, be effective in organising, planning, and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework.
Contact me on or for more information.