PH3196
Customer Account Manager
Permanent
Huntingdon
£25-35k depending on experience
We are seekng a Customer Accoount Manager for our client based in Huntingdon to support our clients customers with accurate price quotations and excellent customer service.
Main duties;
- Assist customers directly to support requirements via phone and email
- Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders.
- Quote materials and tooling, including items in stock
- Obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations.
- Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
- Supply information to enable new customers to understand tooling and the usage of materials.
- Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company.
- Identify new business and further opportunities with existing customers to support business growth.
- Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.
- Understand and comply with the sales system, process, and maintenance of the contact database.
You must;
- Have previous customer service/administration experience ideally within a sales environment
For more information please call
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.