About Us:
CRM Students is dedicated to providing high-quality student accommodation that offers a safe, welcoming, and inclusive environment. We are seeking a Assistant Accommodation Manager to join our Exeter team, offering crucial support during a busy period.
Role Overview:
As an Assistant Accommodation Manager, you will play a key role in ensuring our students and visitors feel at home, and our sites are well-maintained and safe. Working closely with the Accommodation Manager, you will assist in day-to-day operations, help manage tenant queries, and ensure that our accommodation services meet the highest standards.
Key Responsibilities:
- Welcoming Environment:
Create and maintain a warm, welcoming atmosphere for students, parents, and visitors at our sites.
- Support & Coverage:
Provide general support to the Accommodation Manager and cover their duties in their absence.
- Tenant Liaison:
Work with the Accommodation Manager to respond to tenant queries and address maintenance issues throughout the academic year.
- Safety & Compliance:
Assist in ensuring that the accommodation sites are safe environments, conducting routine inspections, and updating our web-based safety management system.
- Budget Management:
Help manage site operations within a set budget.
- Marketing & Lettings:
Support the marketing, lettings, and promotion of the accommodation to maintain high occupancy levels.
- Inspections:
Conduct regular inspections of flats and communal areas to ensure standards are met.
- Supplier Relations:
Establish and develop working relationships with suppliers and contractors to support site operations.
- Team Support:
Provide support to the site team, contributing to a positive and collaborative working environment.
- Emergency Response:
Participate in the out-of-hours rota to handle emergencies as needed.
- Standards Compliance:
Support the site's compliance with the ANUK National Code of Standards.
- University Relations:
Work with the University accommodation team to deliver a high-quality service, including attending regular meetings with relevant university staff.
What We're Looking For:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience in managing budgets and working with contractors.
- Ability to handle emergency situations calmly and effectively.
Why Join Us?
- Be part of a dynamic, supportive team in a vibrant student environment.
- Gain valuable experience in property management.
- Contribute to a positive student experience