Job Title:
Outsourcing and Business Services Manager
Location: Guildford
Hours per week: 35
Responsible to: Partner
Main Purpose of the Role:
To lead and manage a portfolio of clients, ensuring high-quality, cost-effective service delivery, while supervising and assisting with the training of staff.
Key Responsibilities:
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Outsourcing & Management Accounts
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Design, implement, and oversee month-end/quarter-end processes for clients.
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Prepare accurate management accounts and board reports, providing insights and strategic recommendations.
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Work closely with clients to interpret financial data and support business growth.
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Cloud Accounting Solutions
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Lead the implementation of cloud accounting software (Xero, QuickBooks, Sage) and ensure seamless transitions from legacy systems.
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Provide training and ongoing support to clients and staff on cloud-based solutions.
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VAT Returns
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Manage VAT return preparation and submission, ensuring compliance with regulations.
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Advise clients on VAT implications and maintain efficient VAT procedures.
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Team Management
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Lead, mentor, and manage a team, ensuring quality assurance and performance.
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Conduct regular reviews and set development objectives for team members.
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Statutory Accounts & Compliance
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Oversee the preparation of statutory financial statements in compliance with accounting standards.
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Collaborate with clients and auditors to ensure timely and accurate year-end financial statements.
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Innovation & Continuous Improvement
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Continuously assess and improve accounting systems and processes, promoting the adoption of new technologies.
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Drive digital transformation initiatives to enhance client service delivery.
Additional Responsibilities:
- Assist in marketing, new business tenders, and client onboarding.
- Promote new working methods and keep up-to-date with industry developments.
- Identify opportunities for cross-selling services to clients.
Person Specification:
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Qualifications: ACA or ACCA qualified with at least 5 years' experience in practice.
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Skills & Experience:
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Strong IT and cloud accounting knowledge (Xero, QuickBooks).
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Leadership skills with experience managing teams and clients.
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Excellent communication and problem-solving abilities.
This role offers the opportunity to work in a dynamic and forward-thinking environment, supporting a range of growing businesses through their critical stages of development. The position requires a hands-on approach with a focus on continuous improvement, innovation, and client satisfaction.