Full-time, 35 hours per week
Based - Coventry office (fully office based)
Competitive salary plus benefits
Job Title: Paralegal/Legal Secretary
Department: Property
Location: Coventry
Reporting to: Head of Department
Job Purpose
- To provide comprehensive administrative and paralegal support to a busy Property Department.
- To work in accordance with the Office Manual and to act at all times in an appropriate manner as an employee of a professional practice.
Key Responsibilities
- Providing conveyancing quotes
- Opening new files
- Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
- Keep up to date with prospective clients
- Setting up files for completion
- Undertaking dictation
- To progress files through to post-completion, file closing and progressing to archive
- To scan, maintain and prepare full attendance notes
- Obtaining correct documentation for Anti Money Laundering purposes
- Updating LMS and Lender Exchange
- Submitting registrations and dealing with requisitions
- Work within the framework of CQS
- Scanning post and allocating to fee earners electronically and onto physical files
- Dealing with client and office ledgers
- To undertake general administration tasks
- To attend Property Department meetings and Firm wide meetings
- To proficiently use the Firm's case management system
- Updating estate agents and brokers
- First point of contact for incoming calls
- To undertake any reasonable instructions made by Directors, Department Heads, Line Manager or Fee Earners.
Knowledge and Experience
- Minimum of 6 months experience working within a Residential Conveyancing department
- Sound understanding of the conveyancing process
- Knowledge of LMS and Lender Exchange
- Knowledge of Land Registry
- Excellent client care
- Understanding of conveyancing process
- Sound interpersonal and communication skills
- Good organisation and administration skills
- Ability to be a team player
- Working knowledge of Microsoft Windows, Microsoft Word, and Outlook, and case management systems (Tikit would be advantageous)
- High level of accuracy and attention to detail
- Motivated to learn and progress within the department
- You may also be required to work at one of the other offices of the Firm from time to time