Production Supervisor at Little Bill Laundry
Leyton E10 7QP
Contract 40 hours a week (Shift Pattern 5/ 7 days working from 06:00-14:30/14:30 -23:00)
£29,539.00 GBP + Benefits
Our Laundry service - Little Bill Laundry - located in Leyton, provides washing services and linen rental producing over 500,000 items a week for our 7 Imperial London Hotels and other hotel brands across central London. We are a family business with over 113 years of experience and are committed to providing a green, sustainable and reliable service through investing in the best machinery and operating a fleet or CNG vehicles to lead the way for sustainable laundry process.
We are recruiting for a Production Supervisor working 40 hours per at our Leyton site location.
What you will be doing
Our Production Supervisor undertakes a series of operational duties from laundry operations, customer service, and delivering laundry standards to people management. Ensuring adequate and sufficient preparation for services is followed as per laundry standards, processed linen is packed correctly, and stock rotation is applied. Working closely with the production leaders to ensure KPIs are met, with a focus on quality and customer service satisfaction.
- Maintains good housekeeping standards to ensure Laundry areas are always presentable.
- Ensure all customer orders are completed by the set daily deadline. In line with the transport routes, any delays you must notify production leaders.
- Identify & highlighting any production issues in your area and work closely with the Production Leader to ensure shift targets are met.
- Demonstrates a clear understanding of the Laundry processes and procedures.
What would like from you
- 1 year of experience in a supervisory role, ideally in a laundry environment
- Strong knowledge of laundry operations
- Knowledge of knowledge equipment ironers and washer extractors, tunnel washers and towel folders.
- Strong attention to detail and
- Maintaining good relationships with colleagues and strong listening skills.
What you will get in return
-
Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days after 5 years of service.
-
Uniform & dry-cleaning
-
Workplace pension scheme
-
£300 Refer a Friend Scheme
-
Employee recognition
-
Employee awards
-
Social events
-
Interest-free Season Ticket Loan / Travelcard Loan
-
50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
-
Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
-
Shopping discounts across several high-street brands and online retailers
-
Sabbatical leave (subject to eligibility)
-
Mental health first aiders support & well-being
-
Employee Assistance Programme- Supported by Hospitality Action:
-
Career Guidance, Life Coaching & Tenancy Agreements
-
Legal Assistance & Financial Assistance
-
Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc.
Career & Development Benefits:
- Training and development through our Imperial London Hotels Academy
- Access to fully funded apprenticeships (subject to eligibility)
- £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
- Access to Supported Study Scheme (subject to eligibility)
- Annual Free English Course accredited by UCL Centre for Languages & International Education
- Opportunity to explore other roles within Imperial London Hotels after 1 year of service.
Extended Benefits:
- Technology Scheme (subject to eligibility)
- Cycle to Work Scheme (subject to eligibility)
- Workplace Nursery Scheme (subject to eligibility