Good Life+ is a dynamic exciting, subscription-based prize draw entertainment company offering everyday excitement of winning prizes from cash, cars, holidays & tech, enriching lives of millions of UK households, offering everyone the good life!
We stream our draws live every weekday evening at 7pm and over the weekends at 12pm across numerous platforms, where our presenters offer a fun, interactive show, giving extra chances for our viewers to win even more and understand the fantastic benefits we offer here at Good Life+.
We're on a huge journey and looking for likeminded top talent to join our fun-loving, hardworking team in achieving our ambitious goals.
We are looking for Salespeople with a zest for engaging with prospects and on boarding new members. We need natural rapport builders with a fun-loving attitude and a contagious positivity that just radiates!
The role is fast paced with high volumes of inbound calls with the primary focus in converting sales leads into new memberships. The successful candidate will possess a natural sales ability to overcome any objections and promote all the great benefits of becoming a member at Good Life+ by turning that no into a yes!
Member Interaction:
Handle high volume of calls professionally and effectively, proactively engaging to encourage membership.
Welcome new subscribers warmly, providing a positive onboarding experience.
Achieve, maintain, and exceed daily KPI's and SLA's
Establish and nurture strong relationship with members, showcasing a genuine care, empathy, and positive conversation even when dealing with negative situations.
Building Rapport and Persuasion.
Utilise persuasive
Approach each interaction with a positive and optimistic attitude.
System Navigation and Data Management:
Navigate internal systems proficiently to access and update member information.
Ensure accuracy and completeness of member records.
Feedback collection and Analysis:
Proactively gather member feedback, identifying areas for improvement and accurately record.
Promotion of Membership Benefits:
Communicate and educate members about the diverse and valuable benefits of being part of the Good Life+ community.
Emphasise the positive aspects of memberships to enhance overall member perception.
Qualifications and Skills:
Excellent verbal communications skills, with a natural ability to engage and connect with members.
Proficient in navigating various system and being tech savvy.
Strong sales and negotiation skills to encourage non-members into becoming active subscribers.
Positive and upbeat attitude consistently seeking optimistic outcomes.
Ability to adapt to changing situations and a commitment to continuous improvement.
Ability to take constructive feedback for personal and professional growth with a go away and implement attitude.
Prior experience in sales preferred
Great attitude and willingness to learn.
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free Nespresso Coffee
- Tastecard Membership
- Vue Cinema Tickets