Role: ServiceNow Developer
Location: Remote with travel to Corsham and London on ocassion
Duration: 12 months
Clearance: SC
Pay: max £600 inside IR35
The Role
You will be an IT professional with several years of experience with the ServiceNow platform. You will work as a ServiceNow Developer with other ServiceNow experts as part of a larger project team delivering a unique ServiceNow service capability.
Responsibilities
You will work with colleagues to:-
- Design, develop and implement workflows and processes on a secure on-premise ServiceNow platform.
- Provide value-based assessments and workshops to help the team maximise their business results from the ServiceNow platform.
- Generate and maintain system documentation that captures the detailed solution design to steer implementation and for subsequent support.
- Strive to optimise the use of the ServiceNow platform recognising how it can be applied "out of the box" to satisfy the requirements.
- Use your experience to provide input into the implementation and costs for solution's evolution.
Essential Skills and Experience
- Demonstrable experience in IT Service Management (ITSM) and IT Operations Management (ITOM)
- Experience of some of the following Scripting/APIs/Service Portal/Flow Designer, UI Builder
- Experience of implementing solutions which require integration with other systems.
- Hold current ServiceNow certification in one of the following: ITxM or CSM.
- Strong communication skills and stakeholder management.
- Familiar with ITIL, SDLC, Prince 2, Agile, Scrum methodologies.
- Must be a sole British National and hold current SC clearance
Desirable skills
- Experience with ServiceNow SecOps.
- Experience of Customer Service Management (CSM).
- Certified in ITIL V3/V4, Agile, Scrum methodologies.
- Experience in other ServiceNow products.
- Working within Public Sector or associated government organisations.
- Experience of mentoring junior technical team members.