Overall Purpose:
We are looking for a person to be the first point of contact for the department , allocate workload - Collate information on team performance, order materials and raise P.Os . This role is responsible for the coordination, administration and overseeing of the Facilities team in the carrying out of planned and reactive maintenance to electrical, mechanical and fabric services. Ensuring the maintenance of standards and compliance across the entire Stoke Park site.
You will also be required to support engineering team and shift rota on rotational basis . The right individual will be committed to working to a high standard with a desire to continue to maintain professional accreditations and carry out further training as required. A team player is a must.
Specific Duties:
- Efficiently maintain and review the workload for the team.
- To administer and coordinate all maintenance plans and preventative maintenance paperwork.
- Report findings, identifying trends or repeat issues.
- Act as a key liaison between the Maintenance team and wider Stoke Park team and contractors.
- Manage and oversee HOTSOS job reporting system
- Understand and advise the team of their Health & Safety responsibilities, leading by example through working diligently and being observant. Ensure safety & risk are considered within all projects. Take an active leading role in safety & risk management.
The successful candidate:
- Has a minimum of 1 years' experience working in a similar environment – Facilities/Helpdesk
- IT literate (MS Office) - previous experience of using a Hotel Operations software package (eg HotSos) is desirable.
- Good written and spoken English
- Attentive to detail
- Can-do positive attitude, great team player and a natural completer finisher on tasks
- Is confident, engaging and a clear communicator
- Ability to take initiative and work autonomously without close supervision, possessing great interpersonal working skills.
- Ability to manage conflicting priorities and variations to workload.
- A commitment to quality and safety.
- Friendly and approachable. Able to communicate at all levels.
- Discreet and able to maintain confidentiality.
- Trustworthy, polite and professional.
- Willingness to learn and develop within the Facilities/Hotel team.