A skilled and driven Business Administrator is needed to join our team at Zentso, a leading technology consultancy and CRM specialist for Not-for-Profits based in London on a full-time basis.
As we continue to expand and grow, we realise we need help with some of our internal processes and operations, we have therefore created this brand-new role to help support our London team.
This role will help with the smooth running of daily business activities. We anticipate that someone in this role might be interested in how a business such as ours works and operates and can help in time to take over some of these important activities.
This is an excellent opportunity to progress your career with a well-established company!
About Us
Zentso is a leading technology consultancy for Not-For-Profits globally. We work with charities, associations and educational bodies, transforming them into high-performing organisations through the cost-effective use of progressive technology.
We support organisations in fully utilising what they have or in selecting, developing and implementing new systems.
About the Role
We are looking for someone excited by the engine room of a business. Someone who has the ability and confidence to flex between tasks and enjoys the range of finances, data, sales and marketing.
We are a fast-paced business, so this role would suit someone who can deliver quickly and efficiently but also has a strong focus on detail and accuracy.
In time, you might also want to pursue a more focused career in Sales, Operations, Business Development, or Project management, and so a role such as this could be a great stepping stone towards that.
Key Responsibilities:
Financial and Administrative
- Ensuring the company database/project management system of client information is continually up to date
- Support the accurate maintenance of the company's financial accounts
- Prepare the Invoicing for clients, chasing unpaid invoices and reconciling invoices
- Assist in the preparation of financial reports and help management with adhoc requests
- Organise and schedule meetings and appointments
Client Sales, Marketing and Events Support
- Provide support to the management team by responding to client's queries via email or the Zentso project management system
- Handle customer enquiries and complaints in a timely and professional manner
- Assisting and following up on sales processes where required by the Zentso Sales Director
- Assist with preparing templated paperwork and contracts
- Assisting with any marketing activities such as editing and posting articles to the Company website
- Posting articles to social channels (LinkedIn etc.)
- Running client surveys and preparing the results in readiness for management review
- Assist with the planning and organising of any events meetings or conferences
- Help with the internal team logistics, which could include helping to onboard new hires to ensure they are ready for day one and have a great first experience at Zentso and co-ordinating travel, logistics, and travel arrangements for the team
Required Experience:
- Experience in using Salesforce and Xero is desirable
Benefits:
- Remote working
- Flexible working hours (occasionally, due to the nature of the business, hours outside the working week might be needed)
- Holiday entitlement: 22 holiday days
- NEST Pension
- Monthly contribution towards fitness/wellbeing
The role is remote, but you will be required to attend meetings in person at least once a week, so easy access/commute to London should be considered. We can organise shared office premises should you wish to work outside of your own home and to allow for a good work-life balance.
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles, including; Office Coordinator, Admin Assistant, Administration Assistant, Office Manager, Administrative Coordinator, Office Support Specialist, Office Clerk, Office Associate, Sales Administrator, Administrative Specialist, and Front Office Administrator, may also be considered for this role.