Data Cleanser & Customer Service Representative
- Hourly Rate: £11.44
- Location: Surbiton
- Job Type: Temporary - starting on 2nd September for 12 weeks
- Working Hours: Monday to Friday, 9:00 am - 5:30 pm
We are looking for a Data Cleanser & Customer Service Representative to join our IT and Marketing department. This role involves maintaining the accuracy and integrity of our customer data, conducting customer research, and generating leads. You will be working in beautiful offices with a great team, and have access to a range of amenities including a free gym and staff restaurant.
Day to Day of the role:
- Speaking with members to update personal customer information as part of the data cleansing process.
- Conducting customer research to ensure data accuracy and completeness.
- Generating leads through effective customer service and research techniques.
- Utilising Excel to manage and organise data efficiently.
- Maintaining a high standard of customer service when interacting with members over the phone.
- Participating in various social events and contributing to a positive team environment.
Required Skills & Qualifications:
- Proficiency in Excel and strong data management skills.
- Excellent telephone manner and customer service experience.
- Ability to work effectively within a team in a fast-paced environment.
- Good organisational skills and attention to detail.
- Experience in lead generation is advantageous.
Benefits:
- Competitive hourly rate of £11.44.
- Free gym access onsite.
- Complimentary breakfast and lunch in the staff restaurant.
- Relaxing staff chill-out area.
- Engaging social events.
- Opportunity to work in a dynamic team within beautiful office surroundings.
To apply for the Data Cleanser & Customer Service Representative position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.