Drivers & Norris Group are currently looking for a talented and experienced Property Manager to be based in our well established property management team in London.
We were named Lettings Agency of the Year in 2021 by the Negotiator Magazine, Gold Winner in the Best Estate Guide 2022 and represent the best branches in the Country, supported by Rightmove and Property Academy.
Established in 1852, we are a Leading Independent Residential Real Estate & Commercial Service Provider. Guild of Property Professionals, Relocation Agent Network and ARMA member, regulated by RICS #PropertyProfessionals #MakingConnectionsCount
As a Property Manager you will be based in our Islington Office. You will provide first class professional property management services to our portfolio of landlords and tenants, dealing with administration and on-going tenancies disputes, solving problems and negotiating solutions within the legal framework that exists for landlord and tenants.
Responsibilities of the role will include but not exclusive to:
- Assessing and resolving maintenance issues by urgency and importance
- Maintaining high standards of communication with landlords and tenants
- Conduct and analyse Property inspection reports and liaise with the landlord giving relevant advice
- Book checkouts, analyse reports and process documentation in line with company processes
- Manage end of tenancy returns for a managed client portfolio
- Negotiate dilapidation compensation for the landlords of a managed client portfolio
- Send out utility letters/emails to utility companies and councils at the end of the tenancy's and provide meter readings
- Check invoices received against works orders and arrange payment to contractors
- Manages the tenancy renewal process for the landlord and tenant
- Monitor any rent arrears, chasing any payments and updating landlords promptly
- Preparation and serving of legal notices
- Ensures deposit returns are managed within a 10-14 day turnaround time resolving any issues between parties
We are looking for:
- Previous experience as a Property Manager
- Excellent verbal and written communication skills
- Good personal presentation and conduct
- Good IT knowledge and understanding and Reapit & Fixflo experience is desirable
- Good general administration and organisational skills
- Builds effective relationships within the internal network and our customers
- Good problem solving skills
- Ability to analyse information and make recommendations accordingly
- A UK driving licence and access to your vehicle
Mon - Fri 8.45am - 6pm
Drivers & Norris Group - Proudly supporting our community since 1852