Market 36 Recruitment are currently recruiting for a Field Service Engineer based out of Barking, covering the Essex and Northeast London areas on a permanent basis.
Main purpose of the role will be to provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.
Roles & Responsibilities:
- Investigate, diagnose and resolve customer reports of technical problems with equipment.
- Service a wide variety of machines both on and off site.
- Ability to work independently to troubleshoot and solve problems.
- Complete job cards to a high standard promptly and within a given timeframe.
- Complete paperwork and timesheets in a timely manner.
- Request parts efficiently and effectively.
- Good customer service skills.
- Develop and maintain good working relationships with internal and external customers.
- Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
- Ensure compliance with relevant procedures when repairing and inspecting equipment.
- Present a professional image at all times.
- Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.
- All Engineers must ensure that their own tools are safe and legal to use.
Experience, Knowledge & Qualifications:
- Solid Mechanical aptitude.
- Ability to service a wide range of heavy tracked plant JCB machines.
- Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
- Lone working.
- Excellent verbal, written and critical thinking skills.
Working hours are 40 hours a week and has overtime available paid at x 1.5.
In return our client offers a competitive salary of up to £37,400
Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.