Salary: £31,059-£32,100
Job Type: Full Time
Location: Preston
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
39 Hours per week, working hours 8am-4:30pm Monday Thursday & 8am-3:30pm on Friday, out of hours cover every 1 in 6 weeks with an out of hours payment
Start at 26 days annual leave, increasing up to 30 days
Van, Fuel card, Uniform & Tools Provided
Key must haves - certified in City & Guilds NVQ level 3 in joinery or equivalent experience
You will deliver a wide range of responsive maintenance jobs. You will leave customers' homes in a condition that is safe, clean and in good working; this together with excellent customer service is the core of the Greta Places repairs service we need you to deliver. You will deliver high productivity to get through more jobs, fixed first time.
What you'll be doing:
- You will achieve first time fix with a correct diagnosis, multi trade working and effective relationships with the supply chain
- You will be working remotely and completing jobs on a mobile device
- Respecting customer homes, leaving them clean and safe
- Treating your customers with respect and empathy
What you'll need:
- Certified in City & Guilds NVQ level 3 in joinery
- You will have experience of working in domestic properties preferably in housing but not essential
- You will worked with a repairs scheduling system previously; but not essential
- You are as comfortable working on your own as you are as part of a team
- You will have the ability to carry out basic functions of other core trades to help support First time fix and value for money.
What we need from you:
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- A passion to advocate on behalf of people and communities
- A commitment to work in partnership with others for the benefit of Great Places
- A commitment to continuous learning and improvement
- Ability to work flexibly and when needed outside normal working hours to ensure service continuity
- An ability to work in uncertainty
- To be professional and work with integrity, inclusivity and respect for diversity
What we give you in return for your hard work and commitment
- Pension – up to 10% contribution from both colleague and Great Places
- WPA – Healthcare auto enrolled at no contribution level- option to increase & add on family members
- The Market Place – high street, restaurant & supermarket discounts, gym memberships Cycle to work, smart tech loans and much more
- Start at 26 days annual leave, increasing up to 30 days
- Lottery
- Colleague forum groups
- Link to Manchester Credit Union
- Savings Club
For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
REF-214 056