pThe energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy were known for. Its what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldnt do anywhere else. Its up to you to make it happen. /pbrpWhat's the role? /pbrpThe Contracts team is a part of Bloomberg Finance and Admin department. It is deeply ingrained in the customer service and operations of the organization. The role of a Contracts Operations Coordinator in this business is to provide excellent customer service to a large global client base. The Contracts team is responsible for the operational and administrative management of the contracts processes across all Bloomberg groups and products. /pbrpWe work in a very fast-paced environment, where prioritization and operational excellence are key. We work towards ambitious individual and team goals. As a coordinator on this team, your day to day will consist of managing client support tasks (70+daily) through the order to cash process. We are responsible for mitigating risk through proper legal documentation and the management of our client database. /pbrpWell trust you to: /pbrpHave strong multi-tasking skills: /pulliReceive and analyze Service Order Requests (SORs) and identify contract needs/liliReview and apply executed contracts to customer profiles/liliEnsure contracts are issued to our clients timely and accurately /liliManage direct requests from internal and external clients on all operational contract inquiries /li/ulbrpHave strong attention to detail and analytic approach: /pulliMaintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintained /liliMitigate risk for Bloomberg and our Customers by providing stewardship on - Contracts related processes and implementing policy guidelines /li/ulbrpDrive platinum Customer Service: /pulliPartner with Bloomberg Sales, Operations, Accounting, Installations and Negotiations teams globally to provide extraordinary customer experience /liliAssist all clients with contract related inquiries that contribute to the finalization of the sales process /liliEffectively communicate between internal and external partners, and liaise on issue management and resolution times /liliThink ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and sound /li/ulbrpBe Technically Inclined: /pulliUse various research and knowledge platforms to execute daily responsibilities /liliTroubleshoot technology failures to allow business to move forward seamlessly /li/ulbrpYoull need to have: /pulli1-4 years working experience /liliBachelors Degree or equivalent experience. /liliExperience dealing with contracts such as vendor contracts, customer service related contracts etc., and data maintenance /liliExcellent verbal and written communication and presentation skills /liliAbility to multi-task and meet tight deadlines with attention to detail and quality /liliStrong analytical and problem-solving skills /liliA results oriented approach: possesses the drive and energy to achieve excellent results /liliBe self-motivated with the ability to work independently as well as part of a team /liliStrong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax) /li/ulbrpWe'd love to see: /pulliCustomer Service Experience in Financial Services or Technology /liliA passion for customer service /liliKeen eye for workflow efficiency opportunities /li/ulbrpDoes this sound like you? /ppApply if you think were a good match. Well get in touch to let you know what the next steps are.br/p