Who we are?
We're Warner Leisure Hotels, a member of the award-winning Bourne Leisure family. What began as a holiday village in 1932 is now a collection of 15 hotels showcasing British history, food, music and theatre in stunning locations across England and North Wales. Importantly too, we're exclusively for adults.
We're on the search for a Procurement System (P2P) Administrator to join us at our Hemel support centre and share our passion to make one of the UK's most-loved hospitality brands the best it can possibly be.
What are we looking for?
The Warner Procurement Team has the function of sourcing goods and services for all of Warner's Hotels at competitive prices and in a timely manner. Ensuring smooth operations, our Purchasing System Administrators are responsible for managing the supplier onboarding process and on-going due diligence of supplier records together with supplier catalogue management and associated processes
What will I be doing?
- Ensure accurate record management of our suppliers, new and existing.
- Assist in driving compliance by ensuring Procurement Policy, procedure and processes are followed.
- Manage and control the onboarding process of suppliers through webforms and ad hoc requests via alternate channels (email, phone etc).
- Conduct due diligence of supplier master data and provide guidance to Category Managers and suppliers where required, this includes but is not limited to: identification checks, credit worthiness reporting, compliance searches (AML, PEP, Sanctions), health and safety
- Retain accurate file systems of all supplier contracts, insurance documentation, certifications (professional bodies et al.), company financials, Control of Contractors, CRB checks and other associated documents.
- Responsible for managing supplier master data changes including name, new legal entity status and bank details via P2P software, (COUPA ‘I BUY') and finance system (eRPX)
- Technical supplier on-boarding assistance, including manual supplier linking to CSP (Coupa Supplier Network); creating ‘Remit To's' for finance support; issuing logins; circulating instructions, Terms & Conditions and User Guides.
- System Troubleshooting of any errored supplier accounts (creation), email failures, Brand issues, post-upgrade errors, supplier queries etc. Collaborating with IT Product Teams and Engineers.
- Ensure accurate data management of our supplier core catalogues aligned to ordering schedules.
- Instruct on load file formats; coordinate receipt; audit and QC of catalogue mandatory fields; liaise/advise Category Managers accordingly; timely corrections applied; uploading and data validation.
- Manual creation of catalogue questionnaires (where approved/required).
- Timely delisting of supplier aged catalogues, including system QC.
- Liaise/coordinate with the Procurement Administrator in respect of catalogue additions, delists and amendments aligning Starchef, EPOS and ZONAL.
- Maintaining up-to-date catalogue history audit documentation for operational continuity.
- Freeform request management, including documenting requests for reporting; coordinating Category Manager approval; manual configuration of supplier settings.
- Quarterly supplier access reporting - assessment and review for deactivation.
- Maintain active Supplier Accounts further to BAU data cleanse activities.
- Supplier Account information updates maintained, coordinating with Accounts Payable according to integration schedule.
- Collaborate with Supply Chain with respect to implementation/configuration of order window schedules.
- Respond to email and telephone queries regarding ordering from users and Suppliers
- Setup and support Coupa and Concur users, including joiners and leavers
What skills do I need?
- Strong organisational skills, ability to complete tasks unsupervised with no error.
- Ability to work to deadlines.
- High attention to detail.
- Ability to identify issues, escalate where appropriate and provide resolution.
- Customer friendly – excellent interpersonal skills.
The benefits of working with us
22 days holiday with the ability to purchase further holiday allowance through our Holiday Buy Scheme
Hybrid working via our Warner offices located in Hemel Hempstead (at least 3 days per week in the office)
Enhanced Family Friendly Policies (Eligibility dependent)
Financial Well-being support by access earned salary through Wagestream
20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Additional earning potential through the Annual Bonus Scheme
Access to fantastic discounts offers with many national brands and retailers through our ‘My Bourne Hub' page
A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
Immediate access to Well-being support through our EAP provider and team pages
Joining Warner
Join us and