A great opportunity has arisen for a Service Manager/Service Co-Ordinator to join our clients' busy Basildon office on a permanent office. The ideal candidate for this role will have a good understanding of Sage and dealing with sub contractors with strong written and oral Communication skills.
Duties:
- Logging service calls on Sage
- Dealing with numerous emails that come through day to day
- Incoming /outgoing calls to customers
- Raising quotations and sending them to customers
- Sourcing spare parts for equipment
- Raising equipment order forms
- Sending orders to sub-contractors
- Finding suppliers with the best discount for spare parts
- Sending equipment off to the manufacturer for repair
- Communicating with engineers to allocate service calls
- Sign off supplier/sub-contractor invoices
- Raising/sending invoices to customers
- Dealing with invoice queries
- Updating invoices onto Excel spreadsheet
- Agree monthly sales figures for servicing
In return for your hard work our client offers a competitive salary along with an outstanding benefits package and great opportunities to progress your career.
This is an office-based role working 8:30am to 5:30pm Monday to Friday.