To assist with the smooth running of the shopping centre and to assist with all emergency situations when they occur. This includes providing visible security cover to the Centre, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to the Centre.
Key Responsibilities
- To ensure high a standard of security is maintained.
- To protect our client's property and staff by maintaining a safe and secure environment
- Be vigilant for signs of crime or disorder and investigate disturbances
- Take accurate notes of unusual occurrences
- Maintain presence in key locations to detere any wrong doers
- Report in detail any incidents
- Patrol randomly and regularly of the entire site, service areas and perimeter
- Monitor and control access of the service yard and management suite
- To comply with all H&S policies
- Maintain a good working relationship with tenants
- Carry out daily health and safety checks, reporting any defects to the management team
- Monitor cctv
- Perform first aid
- Undertake any mandatory training required for your role
- Liase with local authorities
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures
- Ensure the centre is a safe and pleasant environment
- To assist with enquiries from the public
- To be aware of and abide by all rules, term and conditions of the company
Skills, Knowledge and Experience
Candidates will be required to demonstrate the following:
Essential
- Experience in the provision of security services in a busy environment visited by members of the public.
- In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.
- Ability to demonstrate good levels of customer service at all times.
- Ability to work on own initiative and deal with demanding situations.
- Honest and reliable work ethic.
- Willingness to partake in on-site training for emergency procedures.
- Excellent organisational, interpersonal and communication skills.
- Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.
- Willingness to undertake additional training and career development.
- Well presented.
- Accurate record keeping with good attention to detail.
Hours of Work
48 Hours per week. 11:00-23:00 Wed-Saturday
Salary
£11.93 p/h
Please see our Benefits Booklet for more information.