Position Title: Sales Manager
Location: Tamworth - Hybrid
Job Summary:
The Sales Manager leads and manages the Sales and Customer Success teams to achieve company growth and customer satisfaction objectives. This role combines strategic oversight with hands-on management, driving sales performance, optimizing customer success initiatives, and ensuring seamless collaboration between Business Development, Account Management, and Customer Success functions. The Sales Manager will be critical in scaling the team and refining processes to support the company's growth trajectory.
The Ideal Candidate:
The ideal Sales Manager is a dynamic leader with a strong background in sales and a proven track record of building and scaling high-performing teams. They are not just a manager but a mentor, a coach, and a motivator who thrive on developing talent, particularly among graduates and early-career professionals. This candidate is strategic and results-oriented, with the ability to see the bigger picture and align the team's efforts with the company's growth objectives.
They possess exceptional communication skills, with the ability to articulate vision, set clear expectations, and inspire their team to achieve ambitious goals. The Sales Manager is also adept at defining and refining sales strategies, leveraging data and market insights to drive continuous improvement and innovation. They are comfortable in a hands-on role, willing to dive into the details when needed, and take a proactive approach to problem-solving.
Qualifications:
- Bachelor's degree in Business, Sales, Marketing, or a related field (preferred).
- Proven experience in a sales management or leadership role, ideally in a related industry.
- Strong track record of achieving sales targets and driving customer success outcomes.
- Excellent leadership, communication, and interpersonal skills with the ability to inspire and motivate a team.
- Strategic thinker with the ability to translate market insights into actionable sales and customer success strategies.
- Proficient in CRM systems and data analysis (experience with Zoho CRM is a plus).
- Willingness to travel as required to support sales and customer success initiatives.