The successful Field Service Engineer responsible for maintaining, servicing, and repairing equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
The role will involve:
- Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
- Build strong rapport and relationships with customers, through professional behavior and a customer-focused mindset
- Respond to routine enquiries from customers about the technical aspects of the organization's products and services
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Develop skills and knowledge of the organisation's products and service
To be successful in this role of Field Service Engineer we would love to speak to anyone who has experience of:
- Strong problem solver, with a customer-focused approach
- Good verbal and written communication skills
- Quality-oriented, experienced, flexible, and adaptable
- Self-motivated and able to work as part of a team with enthusiasm and drive
- Mechanical/Electrical Engineering qualifications
- Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
- Able to read and follow electrical wiring diagrams
- Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.