Operations Manager
Salary:
£45,000 per annum(£23.07 per hour whilst on a temporary basis)
Hours:
Full-time, 37.5 hours per week, flexi hours between 7:30 AM and 6:00 PM
Contract:
Temp to Perm
Location:
Tyseley, Birmingham
Job Description:
We are seeking a dedicated and experienced Operations Manager to join our client's team in Tyseley. This temp-to-perm role offers a salary of £45,000 per annum, working 37.5 hours per week between 7:30 AM and 6:00 PM Monday-Friday.
Key Responsibilities:
- Oversee all departmental activities including Health & Safety, KPIs, labor management, training, team development, quality, environment, and security.
- Plan resource requirements and manage shortages/surpluses.
- Implement and monitor operational and financial KPIs.
- Control cost performance against budget.
- Approve departmental reports ensuring KPI data integrity.
- Conduct regular reviews with customers and suppliers.
- Brief Supervisors and Team Leaders on updates and initiatives.
- Ensure effective pre-shift briefings and handovers.
- Develop cross-training plans to meet SLAs.
- Plan and conduct training and refresher sessions.
- Review and comply with operational change requests.
- Attend and chair relevant meetings.
- Support and coach supervisors and team leaders.
- Build relationships with internal and external customers.
- Manage performance, attendance, and disciplinary processes.
- Handle recruitment and selection.
- Investigate and report accidents and incidents.
- Report and review Health & Safety issues.
- Conduct appraisals and contribute to succession planning.
- Operate and improve Warehouse Management Systems (WMS).
- Lead Continuous Improvement initiatives and training.
- Provide reports and undertake special projects.
- Conduct site tours and presentations for customers.
- Perform additional duties as assigned.
Requirements:
- Proficient in Microsoft Office and spreadsheet analysis.
- Experience managing large teams and budgets.
- Understanding KPIs and Health & Safety legislation.
- Experience in appraisals, disciplinary actions, and project management.
- Excellent communication and problem-solving skills.
- Strong people focus and empathy.
- Ability to implement change programs.
- Good commercial acumen and negotiation skills.
Application Process:
If you have the experience and skills required for this role, please submit your application today. This is a fantastic opportunity to join a dynamic team and make a significant impact in a well-established company.