Do you have experience working in Sales Support?
If so, this position could be perfect for you! Our client design and manufacture scientific instruments. They are looking for an experienced Technical Sales Support Coordinator to join their growing team. The ideal candidate will be an experienced professional who is a diligent individual with a good track record of working in the scientific or engineering industries.
Technical Sales Support Coordinator
Permanent
Competitive Salary
36.25 Hours Per Week, Monday - Friday
Redhill
Technical Sales Support Coordinator
Job Description
- Screening and logging customer enquiries including phone calls and emails
- Answering after-sales support cases, or escalating to the correct member of staff
- Keeping track of the progress and communicate internally and with customers
- Liaising with other departments on administrative matters of mutual importance
- Generating repair/service quotations
- Ensuring service orders are checked and released by the Sales Team / Production within agreed timeframe
- Monitoring repair turn around and keeping customers updated
- Coordinating various exhibitions and marketing events
- Providing administrative support to the Sales Team when required
Technical Sales Support Coordinator
Essential Experience/Skills/Qualifications
- Experience in sales administration role (Ideally Manufacturing or Engineering)
- Proficiency with CRM software and Microsoft Office
- Knowledge of administration recordkeeping practices
- Organisational skills are paramount and ability to work to deadlines
Technical Sales Support Coordinator
Company Benefits
- Bupa membership after Probation
- 4% Pension contributions – Salary Sacrifice scheme if desired
- Flexible Working & Maintenance Days
- Enhanced Paternity Pay & Enhanced Maternity
- Bonus
- 25 days holiday increasing at 2,5 and 10 years to a maximum of 28 days + 8 Bank Holidays
- Plenty of free parking on site
If you feel you're a good fit for this position, please click ‘apply'