IT Support Engineer
My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales.
Role: IT Support Engineer
Salary: up to £35,000
Location: Shrewsbury
Key Responsibilities:
- * Providing 1st- 3rd Line Support to clients and end-users
- * Travelling to clients sites and providing in-person support
- * Being involved within Project work such as brand new Office implementations, migrations, hardware deployments.
- * Configuring new Desktops and Laptops.
- * Involved within clients Infrastructure changes and works.
- * Providing high-level customer service at all times.
Technical Skills:
- * Previous IT support experience, at least 2 years
- * Ideally experience of working for a Managed Service Provider
- * IP addressing, subnets, firewall implementation, routing
- * Microsoft 365 / Windows Server / Active Directory
- * Backup solutions
- * Networking - Including DNS/DHCP/TCP/IP/VLAN/VoIP/SIP
- * Wireless technologies ideally Unifi
- * Any exposure to RMM/PSA software
If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology!
Locations: Oswestry, Shrewsbury, Morda, Llanymynech, Chirk, Whitchurch, Wrexham
Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer