Job Title: Account Coordinator
Contract Length - 5 Months (Until 31/12/2024)
Location: London, UK
About the Role:
- You'll be working within Client' rapid growth UK "Grocery and Retail? team, which manages all things grocery and convenience on Client. You'll be working in the Grocery Account Management Team, supporting in growing the performance of Client's key grocery partners. It's a fast-paced and collaborative environment, where at any one time there are multiple live projects and growth streams to get stuck into.
- Your role will involve continuous collaboration with the account management team. Your critical thinking skills will be crucial for providing recommendations and helping internal and external stakeholders make informed business decisions.
- You will be responsible for supporting our external partners in their day-to-day operations, solving problems and operating key processes (like reporting, store onboarding) as smoothly as possible.
Job Responsibilities:
- Build reporting to enable internal teams and partners to make key decisions
- Build long-term relationships with the partners and deliver exceptional customer service experiences
- Expertise in prioritizing tasks and managing time efficiently to manage multiple accounts and projects simultaneously, ensuring all deadlines are met and processes are followed efficiently.
- Execute key processes (like managing marketing campaigns, processing onboarding of new stores) end to end flawlessly; build and iterate on them to ensure they're delivering what we need!
Required Experience:
- Experience working with external accounts or supporting an account team
- Strong communication & organizational skills
- Experience working on various tasks at the same time - strong prioritization & organization skills
- Ability to adapt to a constantly evolving fast-paced environment
- Data-oriented attitude, able to take initiative and maintain high-quality relationships with all kinds of partners.
- Ability to influence internally and externally using strong verbal and written communication.