**Job Description
REED is excited to help an amazing company in the NN9 area look for a Debt Controller, you will play a crucial role in managing the company's financial health by ensuring timely debt collection and efficient resolution of queries. We will be looking for a candidate whose communication written and verbal is at a strong level and who can type to a quick speed while on the phone and under pressure.
Location:- NN9
Shifts:- there are 3 different shifts for this role which will be explained when you have applied for the role. This company offers hybrid working.
**Responsibilities
- Debt Collection:
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Collect outstanding accounts within predetermined timelines.
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Prioritize and manage the debt collection process effectively.
- Depot Support Function:
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Build, maintain, and enhance the depot support function for individually owned depots.
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Foster strong communication channels with depots and customers.
- Query Resolution:
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Engage in direct telephone contact with depots and customers to resolve queries efficiently.
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Ensure a high level of customer satisfaction through effective communication.
- Litigation Preparation:
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Assess accounts and prepare them for potential litigation, adhering to company policies.
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Collaborate with legal teams as necessary.
- Smarter Working:
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Communicate proactively with team members, team leaders, and managers.
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Implement strategies for more efficient debt management.
**Skills & Experience
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Prioritization Skills:
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Ability to manage daily workloads effectively.
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Thrive in a fast-paced office environment.
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Communication Skills:
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Excellent telephone communication skills.
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Tactful and persuasive in handling debt-related discussions.
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Organizational Skills:
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Exceptional attention to detail.
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Enjoy multitasking and maintaining a ‘hands-on' approach.
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SAP Knowledge:
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Familiarity with SAP systems is desirable.
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Data Accuracy:
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Ability to input data accurately.
**Benefits
Our client deeply value teamwork and recognize individual and team achievements. As part of our competitive benefits package, you'll enjoy:
- Annual Bonus Opportunity
- Matched Contribution Pension Scheme
- 25 Days of Holiday with Bank holidays added on top
- Staff Discount on Products
- Share Awards and Prize Draws
- Subsidized Gym Membership
- Modern Spacious Offices with Free Parking
If you have any further questions or need additional details regarding working hours please contact .