Job Description:
Job Title: Production Engineer
Location: Birmingham
Corporate Title: Assistant Vice President
Join a dynamic team of professionals dedicated to driving innovation for Client Care Technology (CCT) which is a sub-division of Corporate Technology where we build and support applications for Payments Investigation domain. As a Production Engineer, you will be part of CCT Production team and will be working in agile environment with feature teams across globe to manage application & services hosted on Cloud/On-premises Platforms. You will be also demonstrating:
- Reliability engineering mindset to understand how the systems were built, how we should establish Observability for proactive monitoring of systems, Thorough investigation and resolution of System incidents and user queries within SLA.
- With strong focus on Production Stability a hands on approach is expected in driving Problem/Incident/Change Management and Continuous improvement activities.
- Aligning to ITIL Process Management standards.
What we'll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.
You can expect:
- Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days' holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
Your key responsibilities
- Applying strong engineering skills in proactively monitoring application life cycle, resolving system incidents before users realizing the problems, solving functional queries with deep understanding of applications.
- Lead by example to drive a culture of proactive continual improvements in Production environment through automation of manual work, monitoring improvements and platform hygiene.
- Carry out technical analysis of the Production platform to identify, prioritize and remediate performance and resiliency issues.
- Understanding the Agile culture and tools to facilitate timely reviews of changes, highlighting testing gaps prior to releases, minimize the production risks and improve the quality of change governance.
Your skills and experience
- Technical experience in supporting production environments within financial domains. Preferably in Payments Domain.
- Must be strong in web Technologies - Java OR Dot Net based application knowledge for both support and deployment.
- Must have database knowledge - Oracle 12c/19c, SQL/PL-SQL, Debugging of code and database performance issues.
- Must be familiar with Windows/Unix platforms, Shell scripting, cloud platform like GCP, Ansible coding, containerization/Kubernetes, DevOps Tools - Bit Bucket/GitHub, Jenkins, Team City, Monitoring Tools- Splunk, New Relic, Geneos, Agile Collaboration Tools like Confluence, JIRA, etc
- Must be certified in ITIL V3/V4 OR Site Reliability Engineering
- Awareness on Hadoop/Salesforce and familiarity in RHEL 7.x / 6.x, Open Shift platform management is preferred but not essential
How we'll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)
Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process
About us
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.