** 12 month fixed term contract **
Servol Community Services is an established charity which provides high quality accommodation and support for adults living with mental ill health. We are seeking an enthusiastic and experienced Project Coordinator to join our team, which operates across Birmingham and Solihull.
Salary = £33,463.96 per year, plus some great employee benefits and ongoing learning and development opportunities
Contracted weekly hours = 37.5, including weekends and evenings on a 7 day week rota basis
Our purpose is to help people on their journey to mental wellness, purpose & independence. Supported housing provides crucial help to some of the most vulnerable people in our country. It can have an enormous positive impact on an individual's quality of life: from physical and mental health to their engagement with the community. As an organisation we are continually improving encouraging our teams to succeed. Our approach is collaborative, with individuals reassured they are a genuine partner in their own care and recovery.
ORGANISATIONAL VALUES:
At the heart of everything Servol does are our core values: Caring, Respectful, Continuously improving, Welcoming
Purpose and key responsibilities of the Project Coordinator role:
My Path, My Journey is an exciting new project for Servol providing practical, coaching, and mentoring support to enable individuals living with SMI to have their support needs met, increasing confidence and independence. The project will support the transition of patients living with SMI from hospital to the community and take direct action to prevent admission/re-admission. As Project Coordinator you will take day-to-day operational responsibility for leading the project. This will include managing staff/project performance, quality monitoring and reporting.
- Leading a team of four Mental Health Link Workers you will be the key point of contact for all referrals undertaking the initial triage including risk, needs and impact and will lead on allocation and rota.
- Taking responsibility for good governance including managing lone working risks and safeguarding.
- Provide key-worker cover for critical/emergency situations, sickness absence and planned cover for annual leave.
- Ensure that Key Performance Indicators (KPI's) required as part of the programme are met and recorded correctly.
- Participate in/monitor the initial and continuous assessment of risk and needs, ensuring that support planning is carried out in line with needs of our project participants.
- Work with your team to build robust professional networks and partnerships to ensure effective pathways for our project participants.
- Lead and motivate your team to ensure the championing of and maintenance of a positive team culture.
- Deliver effective supervision, appraisal & team meetings with staff and ensure that information, reporting, and communication is effective.
- Be responsible for managing poor/under performance alongside HR.
This role requires working a variable shift pattern across 7-days to support your team, including evenings, weekends, and bank holidays.
Skills/experience/knowledge required for this role:
- Experience of working with vulnerable adults
- Support planning and key working and working with people to promote choice & independence
- Proven and demonstrable experience of leading and developing the skills, knowledge and experience of a team within a health & social care environment
- Good verbal and written skills and ability to convey information clearly
- Ability to demonstrate practical experience of IT systems and email.
- A working understanding of legislation and procedures for the protection of vulnerable adults, risk management and health & safety
- Understanding of equality and diversity and ability to promote equality in all aspects of work
- Positive attitude to working with people experiencing mental health problems
- A non-judgemental, accepting approach to working with people whose behaviour may be challenging
- Ability to cope in a mature way with conflict, distress and challenging behaviour
- Willingness and ability to work flexibility to meet the need of individuals and the service
If you feel that you have the skills and experience required to become our Project Coordinator please click ‘apply' today – we would love to hear from you.