SPANISH SPEAKING CUSTOMER SERVICE EXECUTIVE (WITH ITALIAN, FRENCH OR SPANISH)
LANGUAGES: Fluent Spanish is essential as well as a good level of English plus ideally a good level of German, Italian or French
LOCATION: South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY
SALARY: £28,000 - £30,000 pa
COMPANY AND BACKGROUND
Our client is a world leading exporter of some of the world's most recognised brands in the luxury goods sector.
JOB RESPONSIBILITIES
This is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish speaking Export Customer Service Executive.
You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:
itially be a one year contract but with excellent prospects for a permanent position.
- Placing customer orders for products
- Advising customers of queries on orders and finding solutions for them
- Dealing with customer complaints
- Liaising with courier and freight companies
- Monitoring the efficiency of the export operations in the territories you are responsible for
- Providing support to the Export Sales Teams
CANDIDATE EXPERIENCE / SKILLS
- Fluency in Spanish (with German, Italian or French) and a good knowledge of English
- Previous customer service experience or administrative experience is essential
- A clear and confident communicator
- Effective at prioritising and able to work to deadlines and under pressure
SALARY
£28,000 - £30,000 pa depending on experience plus benefits
WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 - 16.00 OR 9.00 - 17.00
CONTACT: Lisa Grimes