Branch Administrator
Aldridge, Walsall
Monday to Friday
37.5 hours per week / 40 hours per week
£26,000 per annum
***Our client is looking for a Branch Administrator to carry out clerical and administrative duties to support the successful operation of the business and its service to customers***
The Branch Administrator will be responsible for:
- Assist in achieving/exceeding hire and sales targets.
- Work safely and adhere to the Company's Health & Safety policy and procedures.
- Dealing with visitors, customers, and drivers with courtesy at all times.
- Maximise hire & sales revenue opportunities with existing and new customers.
- Liaising with customers, assisting them with their enquiries in a professional manner.
- Liaising with the Company's Sales Representatives as necessary in relation to customer queries.
- Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements).
- Updating equipment on the Branch stock computer system promptly and accurately
- Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories.
- Effective use of the Company's other computer systems to support the operation of the Branch.
- Co-ordinate with supervisor/manager equipment requirements.
- As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed and equipment booked onto the Branch stock system.
- To be familiar with, and comply with, the Company's operating procedures as specified in its Operational manuals and instruction sheets.
- Undertake other administrative duties as required.
The Branch Administrator will have:
- Experience in a similar role
- Experience of working in a fast-paced environment
- Experience of a customer service and/or sales support based role
The Branch Administrator will report into:
- Rental Manager
- Branch Manager