Administrator

Administration Assistant

• Location: Birmingham
• Job Type: Full-time
• Salary - £26,000 to £28,000
• Hybrid working - after successful probation

We are seeking an Administrator to join my client's consultancy team, delivering a wide range of services within the housing sector and related fields. This role is crucial for providing high-quality support to the Head of Departments and the wider team, ensuring the smooth operation of administrative tasks related to Finance, IT, Data Protection & Ad-Hoc duties.

Day to Day of the role:

• Liaise with the IT service provider to manage Office 365 accounts, including updates and email distribution groups.
• Manage and monitor user accounts, licences, and permissions in the Microsoft 365 Admin centre.
• Establish forwarder emails for associates and order IT/office equipment with approval from the Head of Business Services.
• Assist with general IT troubleshooting in coordination with the IT service provider.
• Work with the IT provider to add external users to Teams and manage the Exclaimer plug-in for new staff members.
• Ensure the provision of IT services and equipment meets the high standards and requirements of the business.
• Support the Head of Departments in reviewing the scope and details of personal data held within the organisation's systems.
• Update data processing policies and procedures on an annual review cycle.
• Assist the team with transactional posting, credit control duties, data entry onto accounting software, and general support around month and year-end.
• Enter data into the CRM system and produce reports.
• Undertake any other duties as instructed, within the broad scope of the role.

Required Skills & Qualifications:

• Experience in providing IT support, particularly with Office 365 and Microsoft 365 Admin centre.
• Familiarity with IT troubleshooting and liaising with IT service providers.
• Understanding of data protection principles and experience in handling personal data reviews and policy updates.
• Competency in finance support tasks, including transactional posting and credit control.
• Proficiency in using accounting software and Microsoft Excel.
• Ability to manage data within a CRM system and generate reports.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary.
• hybrid working
• Opportunity to work in a dynamic and supportive environment.
• Exposure to a wide range of business activities within the housing sector.

To apply for the Administrator role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. You can also email me directly on .