Successfully contributing to the growth of the business is the aim of this Internal Sales Coordinator position. So, if that's something you have success in, please get in touch!
Based in Tamworth, this business has grown exponentially since its inception over three decades ago and continues to develop brands that keep them at the forefront. A mainstay in the manufacturing sector, their culture is second to non which is cemented by the awards they've won that recognise the environment and culture they've cultivated, and it's important to note that they live up to their values and have managed to keep the 'family-feel' despite their size and growth.
They are now in a position where they are looking to grow their sales team and are looking for a dedicated and dynamic Sales Coordinator to join their welcoming sales team. Suited to a candidate who is confident managing accounts and supporting customers throughout the sales process, this position calls for someone who has a track record in following up on quotations, processing sales orders, and identifying opportunities to cross-sell and upsell.
What's in it for you?
- Working Hours: Monday to Friday 8.30am to 5pm
- Salary guide: Competitive salary to be discussed at application stage
- Discretionary profit related bonus
- Up to 29 days annual leave
- Enhanced pension contribution between 5 and 7.5%
- Private medical cover and dental cover plan
- Access to an EAP scheme to support employee's wellbeing
- Life cover and income protection
- Free use of holiday homes in Tenerife, Padstow and St Ives
- Regular social events
- Access to retail discounts
- Volunteering days
Responsibilities:
- Oversee a portfolio of accounts, fostering close-knit relationships to generate trust and further business opportunities
- Maintain regular contact with existing customers to identify upsell and cross-sell opportunities, and promote current offers
- Respond to incoming sales enquiries, effectively making recommendations to customers and converting enquiries into sales
- Follow up on outstanding samples and quotations to generate further sales
- Process customer orders and handle all sales administration, which includes following up on deliveries
- Provide an exceptional after-sales service by contacting customers, providing resolutions, and advising
- Actively contribute to company targets by meeting and exceeding agreed targets and supporting the wider sales team
- Keep a record of all sales activity and ensure the CRM is updated with all relevant information
Skills and Experience:
- Experience gained within a similar role, either as a Sales Coordinator, Internal Sales Coordinator, or Sales Executive
- Excellent interpersonal and communication skills, with the ability to build rapport and foster close-knit working relationship
- Proven track record of generating sales, identifying opportunities, upselling and cross-selling, and successfully negotiating
- Customer-focused with a passion for delivering excellent service
- Strong IT skills, a confident user of Microsoft Office packages, in particular MS Excel, and CRM software
- Good administration skills, capable of handling all administration related to a sale and your own sales activity
- Superb time management and organisation skills, able to prioritise and juggle an ever-changing workload
If this role ticks your boxes, please send your CV for consideration, as the client is keen to receive applications. However, if this doesn't quite tick all of your boxes, there are more opportunities available on the Midas Recruitment website.