Your new company
This is a well-established and industrious business (East side of Bury St Edmunds).
Your new role
As a Temporary Customer Care Administrator, you will join an existing team of 5 + people who are experienced and work in a collaborative manner. Duties include but not limited to:
- Answering incoming calls, taking details, taking messages and dealing with initial enquiries or queries
- Placing and processing orders
- Dealing with both customers and clients
- Making outbound calls to arrange dates and times for work to be completed
- Ensuring all details are uploaded accurately onto a bespoke CRM system
What you'll need to succeed
To succeed in this job, you will require:
- Excellent communication skills and a professional telephone manner
- A minimum of 2 + years customer service and/or administration experience
- Accurate keyboard skills and strong IT skills
- Experience of Microsoft Office Suite and CRM systems
- The ability to learn quickly and work as part of a busy team
What you'll get in return
In return, you can start this job from 3rd October, and it will run through to 18th October (inclusive).
- Monday to Friday (37 hour week)
- On-site parking
- 100% office based
- Hourly rate from £11.96 + holiday (DOE)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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