Parts Advisor
Location: Salisbury, Wiltshire
Salary: £20k - £28k (DOE) + Excellent Benefits
The Client:
Our client is a well-established agricultural machinery dealership, providing exceptional service and support to its clientele.
The Role:
As a Parts Advisor, you will provide advice and support while ensuring adherence to all stock maintenance processes.
Responsibilities:
- Generate data and reports to ensure the parts inventory meets customer demand and aligns with manufacturer guidelines.
- Prepare orders for picking, collection, and delivery.
- Monitor and maintain stock levels in accordance with established processes.
- Address customer inquiries via telephone and email.
- Place orders using manufacturer systems.
- Help customers identify parts, provide pricing information, and check availability.
- Maintain close communication with service engineers, internal departments, suppliers, and customers regarding parts requests.
- Process parts invoicing and allocate parts to jobs for service counter and trade sales.
- Conduct stock checks and audits, resolving discrepancies with suppliers.
Requirements:
- Previous experience working in a similar role.
- Ideally have background working with Agricultural machinery.
- Excellent communication and customer service abilities.
- Strong analytical and problem-solving skills.
- Technical knowledge of products and parts would be preferred.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
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Keywords: Parts Advisor, Parts Adviser, tractor Parts, Automotive Parts, Motors, Automotive, Agriculture