Job Title: Complaints and Compliance Officer
Location: Bury Council
Contract Type: January 2025
Salary: £18.97 Umbrella p/h
Job Description:
This company is currently seeking a Complaints and Compliance Officer to join their team. The successful candidate will be responsible for ensuring that the company is compliant with all relevant regulations and legislation. They will also be responsible for managing complaints from clients and customers.
Key Responsibilities:
- Ensure compliance with all relevant regulations and legislation.
- Manage complaints from clients and customers.
- Investigate complaints thoroughly and provide solutions to resolve them.
- Provide support and guidance to colleagues on compliance issues.
- Maintain accurate records of complaints and compliance issues.
- Conduct regular audits to ensure compliance.
- Provide regular reports to management on complaints and compliance issues.
Requirements
- Previous experience in a compliance or complaints management role.
- Excellent knowledge of relevant regulations and legislation.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail.
- Ability to manage multiple tasks and priorities.
- Proficient in MS Office.
If you are interested in the position and wants to hear more information regarding the role please give me a call on or alternatively email Arran at