IT Trainer
- Salary: Up to £55k
- Location: Birmingham
- Job Type: 12-month Fixed Term Contract (Hybrid role)
We are excited to offer a fantastic opportunity for an IT Trainer to join a forward-thinking organisation on a 12-month Fixed Term Contract. This hybrid role requires travel to other offices and involves hands-on support for business-critical systems, with a focus on an iManage 10 and Windows 11 desktop upgrade project. The successful candidate will develop and implement a comprehensive training programme and materials for the firm's UK offices.
Day-to-day of the role:
- Design, develop, and conduct a training programme for users of the firm's core business systems, focusing initially on iManage and Windows 11.
- Work closely with IT staff in Infrastructure, ServiceDesk, and Applications Teams, as well as key business stakeholders.
- Assist with User Acceptance Testing and support IT Testing staff.
- Liaise with users and technical teams to provide feedback on upgraded systems.
- Conduct training needs analysis and IT skills gap analysis.
- Deliver high-quality, role-specific online distance learning and in-person IT training.
Required Skills & Qualifications:
- A-Levels, degree level or equivalent, and IT Training qualifications.
- Experience in delivering high-quality IT training.
- Excellent knowledge of iManage is essential.
- Previous experience in a law firm or partnership environment.
- Excellent knowledge of MS Office and Windows.
- Understanding of workflow/case management systems.
Benefits:
- Competitive salary package.
- Opportunity to work on a significant upgrade project.
- Be part of an organisation that stays true to its values and brand.
- Join a motivating and challenging work environment.
To apply for this IT Trainer position, please submit your updated CV and a cover letter detailing your relevant experience and why you are interested in this role.