Business Unit: Unsecured Lending
Salary: £28,400 to £42,600 depending on experience DOE + red hot benefits
Location: Remote working with occasional travel to Chester Hub
Don't settle for dull. Live a life more Virgin.
Our Team Our Unsecured Lending team are well on their way to achieving their ambition to disrupt the market - smashing targets, winning industry awards and successfully building a credit card and Loans business but we're not done yet. We have big growth plans, and we can't do this without a truly awesome team of talented people to make it happen.
We're looking for someone who has an interest in operational change, technology and/or data who is interested in learning systems and developing your skills. The role will allow you to develop and gain valuable experience in delivering operational business change and IT projects (including Digital).
What you'll be doing
- Support implementation of innovative solutions, working on both small and large projects.
- Analysis of business processes, including, costs, risks, and identifying enhancements.
- Working on the full project life cycle, from initial concepts and problem statements, to gathering requirements, data analysis, presentation skills, project delivery and implementation.
- Proactive approach to continuous improvement opportunities.
- Design & facilitate cross functional data, collaboration & engagement approaches and ‘test & learn' capability.
- Provide support for systems queries, as well as maintenance and enhancements to Core systems.
- Work with a variety of stakeholders at different levels across the business.
We need you to have
- Data and analytical skills - experience dealing with complex data from various sources and being able to analyse trends.
- Experience in project/change management tools & methodologies.
- Operational management and continuous improvement experience.
- Experience in root cause analysis and ability to learning how things work and problem solving.
- Strong organizational skills - the ability to handle and prioritize multiple tasks/projects.
- Lending Core systems experience.
- Proficient in PC skills (intermediate Excel, Power Point and Outlook).
- A logical thinker, someone who is looking for the best and most efficient ways of doing things.
- Genuine enthusiasm to work in a team environment to achieve collective goals in a timely way. This includes partaking in cross skilling training.
- Insatiable curiosity to ask questions and seek to offer the best solutions for our customers and business.
- A positive working approach to suit customer needs and business demands.
- Flexibility, working on a wide variety of different tasks and supporting the team as required.
It's a bonus if you have but not essential
- Financial services experience.
- Experience and understanding of testing.
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.