Reed are delighted to be working with our well-established client in Hadleigh, who are seeking a Customer Service Administrator to join their growing team. A salary of £23,000 to £26,000 is on offer, with candidates who possess previous Sales Administration or Customer Administration experience and meet all the below criteria being considered for the £26,000.
Day to day of the role:
- Gain a working knowledge of product lines.
- Support Customer Account Executives with their workload.
- Raise proforma invoices and process sales orders.
- Daily liaison with customers, logging complaints, and providing exceptional service.
- Perform general departmental administration and support duties.
- Collaborate with internal departments as required.
- Adhere to Company Policies & Procedures, both departmentally and company-wide.
Required Skills & Qualifications:
- Previous experience in a Sales Admin or Customer Admin role.
- Exceptional customer service skills with excellent attention to detail and accuracy.
- Ability to work within a team, being flexible and supportive in a fast-paced environment.
- Competent in MS Office (Word, Excel, Outlook etc.).
- Some knowledge and operating experience in SAGE and Salesforce is desired but not mandatory.
- Great communication skills, both internally and externally.
- Ability to problem solve and handle challenges effectively.
Benefits:
- Competitive salary based on experience.
- Opportunity to work with a dynamic team in a supportive environment.
- Professional development and growth opportunities.
To apply for the Customer Service Administrator position, please contact the Reed Ipswich office and ask for Max!