£40K/yr to £55K/yr
Cardiff, Wales
Permanent, Variable

Practice Manager - Cardiff

Posted by Zest Recruitment & Consultancy LLP.

We are seeking a highly skilled and motivated Practice Manager to oversee and enhance the day-to-day operations of our clients growing law practice, based in Cardiff. This dynamic role requires a proactive individual who can manage daily operations, financial oversight, HR responsibilities, business development, and facilities management with efficiency and attention to detail.

Key Responsibilities:

Daily Practice Management:

  • Ensure seamless daily operations of the law practice in Cardiff.
  • Schedule meetings and manage the weekly new client rota.
  • Provide general support to clients, stakeholders, and visitors both in-office and virtually.
  • Handle tasks and projects from the MD and the Board, including preparing agendas, taking meeting minutes, and tracking task progression.
  • Address any day-to-day operational issues and liaise with external partners for IT and other support.
  • Streamline processes and systems for efficiency and profitability.
  • Serve as the primary contact for compliance, risk management, and complaints processes.

Financial Management:

  • Work with accounts to update the MD on financial matters.
  • Manage commercial contracts, ensuring cost-effective service provision.
  • Review supplier contracts and assist in setting financial targets and budgets.
  • Oversee the renewal of professional indemnity insurance and other necessary certifications.

Human Resources (HR):

  • Lead recruitment efforts, draft and manage contracts, and oversee the induction process.
  • Handle HR management tasks, including leave, payroll, and staff development.
  • Conduct staff risk assessments and manage employee suggestions and welfare.
  • Organize firm social events and maintain company policies and employee handbook.

Business Development:

  • Support the MD and the Board in strategic business development.
  • Project manage the setup of new office locations, including staffing and facilities.
  • Collaborate with the Marketing Manager on business development initiatives.
  • Attend networking events to represent the firm.

Facilities, Operations, and Administration:

  • Manage supplier negotiations and office supply procurement.
  • Ensure IT infrastructure meets firm needs and oversee facilities management.
  • Maintain organized management and HR folders and ensure policy compliance.

Qualifications and Skills:

  • Proven leadership and adaptability skills with strong attention to detail.
  • Experience in accountancy within a professional services environment is beneficial.
  • Excellent time management, communication, and organizational skills.
  • Ability to multitask and prioritize effectively.

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