We have an opportunity for an Internal Sales Executive to join our clients vibrant Team at this leading custom technology Company based in Wokingham. This is a full-time role where hybrid working is offered. You will be expected to work 3 days in the office, 8.45am to 5pm, Monday to Friday, and 2 days from home. A full job specification will be sent to you on successful application.
About the role As Internal Sales Executive you will be reporting to the Internal Sales Manager, where you will maintain existing business opportunities and grow new business opportunities by working with the Sales Manager / Field Sales team to build successful customer relationships. You will be working with the Sales Teams, Purchasing Department, Suppliers and Customers to:
- Qualify and understand the nature of the request for client quotes
- Determine resale price and lead time
- Enter quotations on Netsuite (CRM system)
- Ensure all quotations comply with existing regulations (ITAR, Export Compliance, etc.)
- Convert quotations to orders and keep relevant teams and systems updated
- Use and set up Excel spreadsheets to utilise data
- Ensure both customer and Company have a clear understanding of the terms that are in place
- Accurately process customer orders, ensuring that all orders comply with current legislation and Company guidelines
- Ensure export licenses are in place
- Proactively pre-progress and update open customer orders
- Proactively informing customers and Sales teams when delivery dates change, both verbally and electronically
- Look for process/ways of working improvements that add value for the customer and company
- Dealing with customer enquiries on existing and shipped orders
- Controlling and monitoring buffer, safety and consignment stock agreements, where these have been agreed with customers and the company management
- Establish and meet/exceed customers KPI's
- Promote exclusive and strategic suppliers to the customers
About the rewards As an Internal Sales Executive, you will receive a salary of £30,000 to £33,000 per annum, depending on experience plus:
- Performance related bonus
- EAP which includes access to a private GP
- Group Income Protection
- Death in service
About you This role would suit an individual who has experience within a similar B2B position You must have / be:
- Able to organise and prioritise whilst juggling multiple tasks
- Effective in the use of questioning and listening to establish customer needs
- Able to work effectively independently and as part of the wider team
- Have the ability to make recommendations and suggestions around process improvements
- Confident in using Excel to utilise reports and data
- Good customer service and relationship building skills
- Confident in negotiation processes
- Good numerical skills
- Calculating quotes
- Excellent attention to detail and a positive attitude
- Advanced user of MS office and in-house systems
About the company Our client understands that integrating multiple technologies into one application can be difficult. Their engineers solve customers' technical challenges with custom solutions that integrate multiple technologies with a unique blend of technological expertise and a consultative design-led approach.
Their people and culture are vital to their success. They lead, inspire, and encourage their teams to achieve their goals and objectives whilst sharing best practice and ideas, which in turn, grows and develops their talent.
How to Apply Please note that eRecruitSmart is advertising the role of Internal Sales Executive on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!