Operations Controller
- Annual Salary: £26,000 plus benefits
- Location: Ipswich
- Job Type: Full-time
Our client is seeking a proactive and detail-oriented Operations Controller to join their dynamic transport team. This pivotal role involves managing truck transportation for containers across the UK, ensuring all deliveries and pickups meet both company and customer standards. This position not only offers a competitive salary but also a comprehensive benefits package and ample opportunities for professional growth.
We want to hear from logistics enthusiast with a passion for efficiency. The ideal candidate will oversee fleet operations, ensuring flawless execution of deliveries and pickups to meet high company and customer standards.
In this role, you will:
- Control, plan, and monitor the daily electronic traffic sheet to optimise fleet operations.
- Deliver exceptional service to customers while ensuring cost-effective vehicle deployment.
- Communicate any deviations in planned collections and deliveries promptly, ensuring seamless coordination with the Customer Service Unit (CSU).
- Strive to achieve and exceed average weekly target revenue levels over a rolling 2-month period.
As an Operations Controller, you will not only manage day-to-day operations but also contribute to the long-term improvement of services:
- Follow up on the root causes of service issues to foster continuous improvement.
- Maintain rigorous daily process controls to ensure compliance with ISO/QA standards.
- Generate insightful management reports that reflect the service and cost performance of charter vehicles.
Qualifications:
- Strong analytical and cost management skills.
- Excellent problem-solving abilities and the capacity to work under pressure.
- Ability to work both independently and as part of a team.
- Exceptional attention to detail and proficiency in Microsoft Excel.
Embark on a rewarding career path that offers:
- A discretionary bonus to recognise hard work and dedication.
- Comprehensive private health insurance and life assurance (4x annual salary).
- A robust private pension scheme, with contributions that increase with tenure.
- Income protection insurance, reduced-priced canteen, free parking, and more.
- 25 days annual leave rising to 30 days, plus all bank holidays.
This role is perfect for graduates with strong analytical skills and proficiency in Microsoft Excel, looking to start or advance their career in transport operations. Whether you have experience in the shipping/logistics industry or are eager to learn, this position offers a fantastic opportunity for growth and development.
To apply for the Operations Controller position, please submit your CV detailing your relevant experience and why you are interested in this role. Join our client's team and drive your career forward while making a tangible impact on their operations!