Customer Service Advisors! £23,000 - £28,000 per annum
Reed Slough are receiving a high demand for experienced Customer Service Advisors living in Slough and the surrounding areas.
As a Customer Service Advisor, you will be the first point of contact for our customers, providing professional and friendly service via phone, email, and live chat. Your main goal will be to resolve customer inquiries efficiently while maintaining high customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries and provide solutions to their issues.
- Maintain a deep understanding of our products and services to offer accurate information.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
If you are looking for a new role in customer service please apply on this advertisement.