Service Engineering Supervisor
|
Permanent | Cambridgeshire | £37000 - £43,000 | Company Car | Fuel Card | Management Bonus
Cherry Professional are looking for an experienced
Service Engineering Supervisor
to work for a market leading company. You'll lead a diverse team of engineers, ensuring the seamless delivery of all engineering services within KPI guidelines.
Responsibilities:
- Create an environment where engineers are motivated to achieve their best, leading by example with a strong commitment to excellence.
- Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement and enhance team efficiency.
- Provide mentorship and training to team members, helping them develop their technical skills and fostering a culture of ongoing learning and development
- Assist in the induction of new team members, ensuring they are fully prepared with the necessary skills and knowledge to excel in their roles
- Actively participate in engineering tasks, providing practical, on-the-ground support and troubleshooting complex systems, products, and issues
- Offer over-the-phone technical assistance to team members, helping them resolve challenges swiftly and efficiently
- Regularly conduct health and safety audits within the engineering team, identifying areas for improvement and ensuring compliance with safety regulations
- Develop and enforce action plans to address any safety concerns, maintaining a safe working environment for all team members
- Monitor and ensure that all engineering tasks are completed to the highest standards, meeting both customer expectations and business objectives
- Serve as the primary communication link between field operations and the office, ensuring clear and consistent information flow
- Facilitate feedback from the field to management, helping to refine processes and improve service delivery
Ideal Candidate:
- Experience with Gent and Notifier systems
- Proven experience in field electrical and supervisory/management..
- You will need to have at least 8 years industry experience.
- Industry specific qualifications (FIA or equivalent)
- You must be fully qualified, with a certificate in IOSH or SSSTS (Health and Safety)
- Proficiency in MS Office (Outlook, Word, Excel).
- Strong leadership and communication skills.
- Excellent customer service skills.
- Sound knowledge of contract terms and pricing
Cherry Professional are recruiting on behalf of their client
Roles you may have applied for:
Service Engineering Supervisor| Field Service Team Leader | Fire & Security Engineer | Senior | Fire & Security Engineer |
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.