Service Advisor Required in the Woking, Surrey area
- Salary: £28.5k Basic + £32k+ Uncapped OTE
- Hours: Monday - Friday 8am - 6pm and 1 in 4 Saturdays
We are currently working with a well-established Motor Trade Dealership who has been operating in their local area since 1970 and going from strength to strength with a new dealership showroom our client has a unique and not to be missed Car Dealership Customer Service Advisor opportunity! This client has an excellent reputation in the local area with over 320 Google Reviews with an average of 4.6 stars out of 5 for Sales, Service, Parts and everything between from their customers, new and old! Join a Family Run Car Dealership that cares for it's customers and employees!
They are seeking a personable and focused Automotive Service Advisor who has at least 6 months Customer Service Advising experience in the Automotive industry, to join and support the work of their Service Department to book customers cars in for service, MOT or repair, lead, motivate and train the existing Customer Service team. This is a critical role to the success of the business, as such the commission and rewards they offer set them apart from other Dealerships in their local area.
Some of the perks within Service Advisor role are as follows:
- Brand Training not only will you receive training from your Manager but you will be put through industry recognised training, which will make you even more knowledgeable and better at your job
- Excellent working environment; not only does our client strive to ensure the working place is awesome and enjoyable, they organise plenty of social events for their employees (interactive darts, curry nights, BBQ's, Go karting etc)
- Career Development; our client loves ambitious people, so if you feel like you have more to offer and you want to progress your career this is the perfect job for you
- 20 Days holiday + bank holiday entitlement and Employer Pension contribution as standard
- Working in a small, family run Car Dealership environment
This is an exciting opportunity for a Service Advisor to join a company that is committed to ensuring their staff enjoy their working day.
They reward highly and put their employees at the forefront of all they do.
The ideal Service Advisor candidate will possess: Excellent communication and customer service skills; able to remain positive and focused during busy spells; forward thinking and keen to learn with an interest in development and progression; take pride in appearance; hardworking; punctual; reliable; ability to use own initiative; must have a ‘can do' attitude; polite and courteous. If this is you our client wants to hear from you TODAY!
Within this Service Advisor role your typical duties will include:
- Interpreting customer concerns and comments and liaising with Car Technicians
- Liaison with customers about any additional work required
- Greeting customers and scheduling services
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Warrant administration and reporting
- Tracking the vehicle through the workshop.
We would love to hear from experienced Customer Service Professionals, be that relatively fresh to the automotive trade or those who have started their progression journey to Senior Service Advisor.
If you would like more information about this Service Advisor Vacancy or you would like to find out about other Automotive jobs in Woking please contact Sam Enderby at Perfect Placement today! He helps people find new automotive jobs throughout Surrey.
We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.