£30K/yr to £47K/yr
London, England
Permanent, Variable

German Speaking Logistics Customer Care Associate

Posted by DivalentineCalver Recruitment Ltd.

A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and demand planning. The Key Responsibilities will include:

  • Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
  • Liaison with customers, warehouses and carriers
  • Input of correct information onto internal system, to create forward allocations and warehouse instructions
  • Invoicing customers promptly, with correct VAT calculated
  • Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
  • Handling enquiries, complaints and other aspects of customer service as required
  • Monthly stock reconciliations, and handling follow-on enquiries from the finance department
  • Handling non-conformances
  • Handling Block Inventory
  • Occasional on-site inspection of warehouses
  • Processing charges invoices from warehouses, forwarders and other suppliers
  • Project work
  • When necessary, due to holiday, medical leave etc., covering for fellow team member's absences
  • Any other duties at manager's discretion

It is essential the successful candidate is fluent in German and English and has a Logistics background, preferably within the FMCG industry. You will be pro-active, organised, and hands-on and have excellent business communication skills. Must also have enthusiasm for a fast paced, dynamic environment where products and programs are evolving as the business grows. Excellent opportunity to work for a very sought after company.

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