We're looking for a driven and proactive Front of House team member for our Coworking space. You'll play a vital role in delivering operational excellence, ensuring a premium experience for our members. You'll be central to the day-to-day running and improvement of our dynamic workspace environment.
Key Responsibilities:
- Support member relationships, identifying opportunities to connect and add value
- Collaborate with marketing to plan and deliver community events that enrich member experience
- Conduct daily building walkthroughs, troubleshoot issues, and ensure SLA compliance for helpdesk requests
- Assist in managing cleaning contracts, post handling, and ongoing building improvements
- Deliver site tours and support the sales team with member onboarding
About You :
- Passionate about delivering high-quality customer experiences
- Can lead by example and foster a motivated, collaborative team
- Works proactively and stays calm under pressure
- Thinks commercially and seeks to continuously improve operations
Requirements:
- Previous experience in hospitality, workspace, or customer service operations
- Excellent communication, organisation, and problem-solving abilities
- Confident using technology and comfortable with troubleshooting systems
- Able to manage multiple priorities
- Flexible, professional, and committed to continuous improvement
If you think you might be ideal for this role then reach out today and apply!