Role Overview
I am seeking a Senior Platform and Infrastructure Specialist to lead technically in delivering an outstanding service to my clients shops within their retail products. The role involves transforming connectivity into a high-performance, flexible, and automated product offering to their retail colleagues. This is a full-time position based in Newcastle upon Tyne with flexible work-life balance in line with role needs.
What They Offer
- Generous Employee Discount Scheme
- Starting holiday entitlement of 5 weeks, increasing to a maximum of 6 weeks after 25 years of service (pro-rata for part-time).
- Private Medical Insurance for you and subsidized for your dependents.
- Permanent Health Insurance (income replacement scheme).
- Share Save and Share Incentive Schemes.
- Employee Assistance Programme.
- Healthcare Plans.
- Cycle to Work Scheme.
- Profit share scheme eligibility after 6 months.
- Participation in our Management Bonus Scheme (up to 12.5% of salary, subject to performance).
- Automatic enrolment in our pension scheme with employer contributions and tax advantages.
- Free life assurance scheme (death in service benefit of 4 times your salary).
About You
- Passionate about using technology to achieve business objectives and improve services.
- Advocate for IaC and CI/CD approaches.
- Significant experience managing large scale WAN networks.
- Extensive experience with networking technologies (firewalls, VPN, WAN technologies, VLSM).
- Advocate for improving security posture.
- Strong knowledge of telephony systems (SIP telephony) and cloud platforms/services (especially networking).
- Proactive, can-do attitude.
- Experience building trust and effective relationships with diverse stakeholders.
- Experience developing and leading a team, demonstrating technical leadership.
Job Requirements
- Lead technically to enable our retail estate to engage customers via digital channels.
- Work in an autonomous, cross-functional, agile, product-focused team.
- Understand and empathize with our customers and colleagues.
- Create technical solutions to improve service.
- Foster an inclusive and diverse workplace culture.
- Promote equal opportunities for all individuals.
- Contribute to a fun, adaptive, and creative environment.
- Facilitate and collaborate with multiple stakeholder groups.
- Strive for a high-performing, self-organizing product team.
- Drive scalability, security, automation, and resilience in our delivery.
- Share knowledge for continual improvement of the broader product team.
Preferred Qualifications:
- Experience with Meraki networking equipment (Meraki MX Gateways).
- Experience working in an Agile environment.
- Experience in a large retail environment.
- Experience with IaC technologies (Ansible, Terraform).