Adults Social Care Financial Services Manager
6-12 Month FTC
£346 Per Day
Hybrid - 2/3 Day Walsall Office Based
We are currently recruiting for an Adults Social Care Financial Services Managerto join a local Council to promote the Council's Health, Wellbeing and Safety at Work policies, promote and engage with Council's responsibility to safeguard the welfare of children, young people and adults, promote the Council's employment policies, with particular reference to diversity, equality of access and treatment in employment, service delivery and community involvement and to ensure that the services provided aligned to the strategy, vision, aims, objectives, priorities and continuous improvement programme and play their part in achieving these. This includes compliance with Standing Orders, Financial Regulations, Code of Conduct and the Councils Policies and Procedures.
Key duties and responsibilities:
- Lead in the People Commissioning service on customer financial assessments, deferred payments, appointee and deputyship management, brokerage and payments for customer care services.
- Ensuring successful delivery of the council's approach to fair cost of care, social care reform development and implementation, aligning strategies, policies, council and leadership and ways of thinking and working.
- Owns customer debt resolution and improving processes and department strategies.
- Technical expertise in service and system reviews, financial assessment and client welfare expertise and monitoring of digital platforms for assessments, benefits, case management and e-Brokerage.
- Act as the lead in developing and reviewing any new or old policies required within the service.
- Lead the department on benefit maximisation analysis and guidance to customers requiring new residential or community care, or a review on their entitled benefits.
- Finding creative methods and leading on development and planning on increasing micro-enterprises within community services for older persons and working age adults.
- Advising on developing and design of purchasing and monitoring frameworks (care homes, home care, reablement, supported living, etc) to mitigate fair cost, transparency with key provider stakeholders.
- Ensure adult social care suppliers payments for services provided, are delivered in a timely manner and are accurate. With all new supplier records being updated on systems.
- Interpreting DHSC social reform white paper and relaying to teams' purpose, impact, and changes in service to meet demand and ensure compliance, for self-funders changes in service (financial assessment and purchasing) and mitigating the increase in workforce capacity and resource delegation.
- Leads on the development, design and delivery of performance and trend analysis reporting for all service areas to council's corporate management team, executive director management team and Cabinet through scheduled reporting deadlines or urgent ad hoc.
- Advising, supporting, and developing budgets across services, contracts, and initiatives. The Head of Service must be creative in budget management and stay within its thresholds through the intelligence gathered from individual packages and cost of care and changes in increase in cost demand, increase in higher needs with residents and increase or reduction in services across various service areas.
Skills and experience required:
- Actively seek ways to prevent over-complication or confusion of service delivery through innovation, being open to change and the removal of barriers including challenging negative behaviours.
- Ability to work with stakeholders to resolve conflict and remove impediments through problem-solving, negotiation, open communication and direct influencing.
- High level of strategic planning and organisational skills, including forward planning and forecasting.
- Excellent leadership and management skills with a track record in developing staff and improving performance.
- Demonstrable technical knowledge in the following areas: Deputyship and the Court of Protection, Appointeeship, Charges for Residential Accommodation (CRAG), non-residential financial assessments, Deferred Payments, Direct Payments, Independent Personal Budgets, Self Funders and debt recovery.
- Working knowledge of relevant legislation and their implications for this specific area of work.